Welcome to the Alpkit support centre. Here you can find answers to your questions about our products. If you cannot find the answers you are looking for then please do ask us a question.
Ashleigh, Fran, Ben and Connie!.
..and squeeze the most out of your Alpkit Experience. We will reply to all emails. If you do not receive a reply by the next working day assume your email has been lost in space and drop us another mail or give us a call.
Check out our arrivals board or sign up for our newsletter for the latest news on sold out products or new arrivals.
Stickies are all of our frequently asked product questions organised by category.
Shopping at Alpkit
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Write to us
Alpkit Global HQ
Units 12 - 14 Oak House
Moorgreen Industrial Park
Come and see us
Monday - Friday, 9am - 5.30pm
Alpine Bond product warranty
If a problem is our fault then we will do this to your satisfaction if it’s your fault then we will help out the best we can. All our products are warrantied for 3 years against defects in materials or workmanship. If anything is found to be defective against this warranty the we will repair or replace it at our discretion. Normal wear and tear, misuse, alteration or abuse are not covered. Shipping charges to Alpkit are not covered but return shipping charges are covered.
Download instructions for your product
Living with your Alpkit goodies and looking after them.
- Self inflating camping mats - Comfort
- Self inflating camping mats - Construction
- Self inflating camping mats - Deflating
- Self inflating camping mats - First use
- Self inflating camping mats - Locating a puncture
- Self inflating camping mats - Pack size
- Self inflating camping mats - Find your puncture 2
- Self inflating camping mats - Repairs and care
- Self inflating camping mats - Alternative repair techniques
- Self inflating camping mats - Using in winter
Product Spotlight Articles
All about shopping at Alpkit
- Christmas Shopping
- Why do offers not have an end date?
- Alpkit Foundation
- Can I swap a product in a bundle?
- Save 15% on books
- SagePay US State Abbreviations and US State Postal Codes
- Alpine Bond
- PayPal Payments
- Club or Group Discounts
- International Orders
- Website Problems
- Placing an order
- Shipping Options
- Repairs, returns, exchanges