Support Centre

Welcome to the Alpkit support centre. Here you can find answers to your questions about our products. If you cannot find the answers you are looking for then please do ask us a question. Izzy, Jenni, Jay and Ashleigh.

Ask us a question

..and squeeze the most out of your Alpkit Experience. We will reply to all emails. If you do not receive a reply by the next working day assume your email has been lost in space and drop us another mail or give us a call.

support@alpkit.com

Tel: 01773 417007

Alpkit Global HQ
Units 12 - 14 Oak House
Moorgreen Industrial Park
Engine Lane
Newthorpe
Nottingham
NG16 3QU

Monday - Friday, 9am - 5.30pm

Arrivals Board

Please note that times are estimated, and may change due to unforseen circumstances.

Product	Option	ETA	Notes	Status
Trinity		May 2014		On Time
Airlok XTra Dual	All colours and sizes	May 2014		On Time
Vortex	Large	May 2014	All other sizes in stock	On Time
Sleeping bags	Entire range being re-developed	TBC	In re-development: new range due late 2014	On Time
Sleeping Mats	All models & colours currently out of stock.	TBC	New range due 2015	On Time
Gourdon 20	Black and Chilli	May 2014		On Time
Aqua Wallits	All colours	May 2014		On Time
Project		April 2014		On Time
Phud		April 2014		On Time
Duffle bags		April 2014		On Time
Chalk bags		April 2014		On Time
Kangri/Heksa		TBC	Please email us for info	Awaiting Info
Kraku - Stove		TBC	On order: due in time for summer	Awaiting Info

Product Stock Notification Lists

If you are waiting for an out of stock product sign up to our newsletter.

Advanced Orders? We do not take advanced orders. Shipping schedules can change, last minute production runs get delayed... in short there are many factors we cannot control and we do not want to have your money stuffed down the back of our sofa.

Product warranty

If your Alpkit product goes wrong or you not happy with it and it is our fault then we will sort the problem out, if it went wrong and it was your fault then we help you get it repaired in the most appropriate way and cost. Sending us an email, or giving us a ring will help ensure that you are without your product for the shortest possible time.