Welcome to the Alpkit support centre. Here you can find answers to your questions about our products. If you cannot find the answers you are looking for then please do ask us a question.
Ashleigh, Fran, Connie, Dave and Jamie!.
..and squeeze the most out of your Alpkit Experience. We will reply to all emails. If you do not receive a reply by the next working day assume your email has been lost in space and drop us another mail or give us a call.
Check out our arrivals board or sign up for our newsletter for the latest news on sold out products or new arrivals.
Stickies are all of our frequently asked product questions organised by category.
Shopping at Alpkit
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Write to us
Alpkit Global HQ
Units 12 - 14 Oak House
Moorgreen Industrial Park
We offer realtime multi-language support through Live Chat.
Click on the little red tab at the bottom of your browser during office hours
Come and see us
Monday - Friday, 9am - 5.30pm. Wednesdays from 10 am
Alpine Bond product warranty
All our products are warrantied for 3 years against defects in materials or workmanship. If anything is found to be defective against this warranty we will repair or replace it at our discretion. If it’s your fault we will help out the best we can. Normal wear and tear, misuse, alteration or abuse are not covered.
Download instructions for your product
Living with your Alpkit goodies and looking after them.
All about shopping at Alpkit
- Christmas Shopping 2016
- Keeping up with the exchange rate fluctuations
- Where does it come from? Alpkit gear sourcing
- Alpkit Foundation
- Can I swap a product in a bundle?
- Save 15% on books
- SagePay US State Abbreviations and US State Postal Codes
- International stove instructions
- Alpine Bond
- PayPal Payments
- Club or Group Discounts
- International Orders
- Website Problems
- Placing an order
- Shipping Options
- Repairs, returns, exchanges