..and squeeze the most out of your Alpkit Experience. We will reply to all emails. If you do not receive a reply by the next working day assume your email has been lost in space and drop us another mail or give us a call.
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Stickies are all of our frequently asked product questions organised by category.
Shopping at Alpkit
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Write to us
Alpkit Global HQ
Units 12 - 14 Oak House
Moorgreen Industrial Park
We offer realtime multi-language support through Live Chat.
Click on the little red tab at the bottom of your browser during office hours
Come and see us
Monday - Friday, 9am - 5.30pm. Wednesdays from 10 am
Alpine Bond product warranty
All our products are warrantied for 3 years against defects in materials or workmanship. If anything is found to be defective against this warranty we will repair or replace it at our discretion. If it’s your fault we will help out the best we can. Normal wear and tear, misuse, alteration or abuse are not covered.
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Living with your Alpkit goodies and looking after them.
All about shopping at Alpkit
- Common Bike Upgrades: price list
- How much does international shipping for Sonder Bikes and Love Mud Wheels cost?
- Bulk Order Discount
- Accident replacement scheme
- Kilimanjaro Kit List: What to pack
- Alpkit Finance Options
- Keeping up with the exchange rate fluctuations
- Try Before Your Buy - Sonder Demo Bikes
- Where does it come from? Alpkit gear sourcing
- Can I swap a product in a bundle?
- SagePay US State Abbreviations and US State Postal Codes
- PayPal Payments
- Club or Group Discounts
- Website Problems
- Placing an order
- Shipping Options
- 123 Day Returns