When you first visit our website you will see a notification that we set cookies on your computer. By continuing to use our website you are accepting this. Once you are fed up with this notification you can turn it off by clicking the 'Got It' button.
Cookies are in general edible and yummy, but in this case they are small text files which are created by your web browser when you visit a website. Every time you revisit the same website, your browser retrieves and sends the cookie to the website's server. Most websites rely on cookies for delivering the best visitor experience and there use ranges from analysing visitor behaviour (known as 'analytics'), personalising pages, remembering visitor preferences, managing online shopping carts, tracking people across websites and delivering targeted advertising.
- Keeping your chosen products in your basket
- Sending you email reminders about products you’ve viewed or left behind (only if you’ve opted-in to receive email marketing from us)
- Analysing web page traffic to make sure that you and other customers can find what you’re looking for easily
- Our cookies do not store sensitive information such as your name, address or payment details.
You can choose to restrict, block or delete cookies from this, or any other website, however you may notice a loss in website functionality. You can do this from within the settings of your web browser. Please check the 'Help' menu of your particular browser to learn how to change your cookie preferences.
The following cookies are set when you visit our website.
|_dc_gtm_UA||Used to help identify the visitors by either age, gender, or interests by DoubleClick - Google Tag Manager.||Advertising||First Party||All pages|
|_ga||This cookie name is asssociated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.||Performance||First Party||All pages|
|_gid||This cookie name is asssociated with Google Universal Analytics. - Performance||Performance||First Party||All pages|
|bb2_screener_||Cookie set by the Bad Behaviour anti-spam plug-in.||Functionality and security||First Party||All pages|
|exp_cartthrob_session_id||This cookie is used to maintain products added to your basket while shopping alpkit.com - Functionality||Functionality||First Party||All pages|
|exp_csrf_token||This cookie protects against Cross Site Request Forgery (CSRF). It prevents submissions to forms from other websites and is a security measure against certain forms of hacking attacks. This cookie expires after 2 hours. - Functionality||Functionality||First Party||All pages|
|exp_hughcart_session_id||This cookie is used to maintain products added to your basket while shopping alpkit.com - Functionality||Functionality||First Party||All pages|
|exp_last_activity||Every time the state is updated (the page reloaded) the last activity cookie is set to the current datetime. This cookie expires after 1 year. - Functionality||Functionality||First Party||All pages|
|exp_last_visit||Sets the datetime that you last visited the site. This cookie expires after 1 year. - Functionality||Functionality||First Party||All pages|
|exp_tracker||Records the last 5 pages that you have viewed, and is used primarily for page redirection. This cookie expires at the end of the session.- Functionality||Functionality||First Party||All pages|
|fr||Used for advertising purposes||Advertising||Third Party||All pages|
|LaSID||visitor session identifier||Functionality||First Party||All pages|
|LaRunningChat||Live chat||Functionality||First Party||During live chat|
|LaVisitorId||this identifier is used to recognize the visitor on each visit of your pages where the widget integration code is added||Functionality||First Party||All pages|
|LaVisitorNew||information if this is a new or returning visitor, automatic invitations may display depending on this attribute||Functionality||First Party||All pages|
|PREF||Set with embedded Youtube videos. These cookies help track the number of views for a particular video. The pref cookie will track user preferences and serve up related content or adverts within an embedded YouTube video.||Technical||Third Party||Loads with embedded YouTube videos|
|VISITOR_INFO1_LIVE||Set with embedded Youtube videos. Used by YouTube (Google) for storing user preferences and other unspecified purposes||Technical||Third Party||Loads with embedded YouTube videos|
|YSC||Set with embedded Youtube videos. Used by YouTube (Google) for storing user preferences and other unspecified purposes||Technical||Third Party||Loads with embedded YouTube videos|
|cookieconsent_status||Recording that the visitor has consented to the cookies being used||Functionality||First Party||All pages|
|GPS||Youtube||Technical||Third Party||Loads with embedded YouTube videos|
|PHPSESSID||Records session||Functionality||Furst Party||All pages|
|vuid||Vimeo Analytics unique id||Technical||Third Party||Loads with embedded Vimeo videos|
Repairs and Returns
- How we ship our products
- International orders - Ordering from outside the UK
- Finance Options
- Bulk Orders and what discounts are available
- Pre-Orders items - what are they and when will you get them?
- Ordering Custom Products
Help with your order
- When will you get your bike?
- Common bike upgrades
- Bike and frame weights
- Cycle to Work Schemes
- Bike Hire and Demos
- International Shipping