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Repairs

Keeping your products going longer.

You Repair

Keep reading for ideas on how you can fix your products at home or on the trail.

We Repair

Hole in your jacket? Gear needing a little pick-me-up? Drop it off at one of our Repair Stations in store. Repair Stations and prices.

Donate

If your beloved kit still has life in it and you would like to give it a second life, consider donating it to our Continuum Project.

Self inflating camping mats - Locating a puncture

What can cause a self inflating sleeping mat to puncture? Why do they puncture? Do you have that deflated feeling?

If your head is full of all these questions or you think you might have a puncture in your mat, watch this short video and hopefully all will be answered!

Self inflating camping mats - Find your puncture 2

Do you find your mat significantly deflating over night, or it simply won't stay inflated? If that's the case - you've probably got a puncture./p>

Watch this support video for useful hints and tips as to how you locate the hole.

Self inflating camping mats - Repairs and care

If you've just bought a shiny new sleeping mat but are unsure how to show it the appropriate love and care, watch this video!

Self inflating camping mats - Alternative repair techniques

Found a puncture but haven't got your puncture repair kit to hand?

Don't panic! We've put together in this short video to explain alternative ways to repair your self inflating sleeping mat.

Self inflating camping mats - Repairs

Struggling to repair your sleeping mat, or have found a puncture and you're unsure what to do next? Watch this quick guide which will take you through a simple step-by-step repair on your self inflating sleeping mat.

How do I use a heat patch?

Do you have a small hole in your down jacket or sleeping bag? Or did you manage to rip/tear it ?

The first thing to do is to clear all of the down out of the way, in a sleeping bag give it a good shake while holding the hole closed, to make the down all go to one end of the baffle, just so it is away from your rip. With a jacket it is a little bit harder, but try to get as much out of the way as possible while still keeping it in the jacket.

To place the patch on top just peel off the back and lay the shiny side down and iron for 30secs or so. However to give it a professional look, you can always patch it on the inside - clear as much down away from the areas as possible, get a zip-tie or end of a spoon in there to push all the down away from the hole;

The next thing to do is to roll up the patch with the shiny side on the inside of the tube. That way you can slot it into the hole and unroll it inside,

Once you have got it in, make sure there isn't any down in between the Jacket and the patch. If there is, once it is ironed on and the glue is set it will show every lump where the down was stuck.

Before ironing the patch on make sure to smooth out the jacket and place it in the best way possible. It is worth spending some time at this point to straighten out the fabric, trim any loose bits and hide as much of the patch as possible.

The last thing to do is get the iron on it!!!

The zip, poppers and zip grips don't like being ironed, so be careful not to melt these. Squash all of the air out of the jacket and turn the iron to it's lowest setting.

All of our down products currently are made from a plastic material, Nylon - this melts!! The glue on the patches melts at 160 C which is lower than the jackets material melting point. You could try testing the iron on a small part of the jacket before heating the patched area, it shouldn't melt.

Hold it on the area the patch covers for a few seconds, this should secure the patch in place, if the iron needs to be warmer, turn it up slowly and do not overheat the fabric.

Repeat this a couple more times not leaving the iron on it for longer than 5 seconds and there you go, good as new -

Disclaimer - There is a chance to melt your jacket if the temperature is too high on your iron. As mentioned before we are more than happy to repair any Alpkit product, normally only costing the postage back to us. If you are unsure give us a call.

We can't be held responsible if you damage your jacket, however we will endeavour to repair the damage or help you out with a new product if it goes wrong.

Sleeping Mats: Checking for and repairing leaks

If your sleeping mat doesn't stay inflated or regularly deflate overnight, you could have a slow puncture. The hole can be hard to identify, even with a large magnifying glass, so here's some advice to help you locate and fix the leak.

Locating the leak

  • Fill a clean water spray bottle (like the kind that holds bathroom or kitchen cleaner) with a solution of water and washing-up liquid. It doesn't have to be too soapy, just enough to form bubbles.
  • Make sure your mat is inflated, then spray the entire surface with the solution until it's damp all over.
  • Slowly roll the mat from the bottom. The pressure formed by rolling the inflated mat will force air out of any holes, this will cause the solution to bubble, identifying leaks in the fabric.

In the following video, Jim goes through the best ways to find a puncture.

Repairing surface puncture

  • Using a Glue Patch: (1) Apply the first aid patch, making sure the area around the puncture is clean and dry. (2) Deflate the mat and place it over a flat surface. (3) Apply the glue provided and leave it for 30 seconds. (4) Apply one of the patches and press firmly, ensure the mat is fully dry before re-inflating.
  • Using a Stormsure Adhesive Patch: (1) Clean and dry the area around the puncture. (2) Press the patch on so it covers the whole of the affected area. (3) Make sure to smooth out any bubbles and that the patch has stuck. (4) After 5-10mins the patch should be stuck fast.
  • Using Storm Sure Seam Sealant: (1) Ensure the surrounding area is clean and dry. (*) The sealant will be touchably dry in 30 minutes but will take around 12 hours to be 100% dry, make sure you have somewhere to store the mat unrolled whilst drying. (2) Apply the sealant liberally and make sure the whole of the affected area is covered.

Leaking from the valve

  • Unscrew the valve cap fully and then pull sharply or prise it off (it may be a bit stiff).
  • Remove the rubber o-ring and give the valve a good clean making sure there is no grit inside.
  • Check to see if the o-ring has perished, if not pop it back in making sure it is truly aligned and replace the cap.

Leaking from the seam

Everyones worst nightmare; seam leakage is the most difficult fix! You may be able to fashion a short-term solution with the puncture repair kit supplied but it is not likely to be very durable. The best way to fix small leaks is to use the storm sure seam sealant method above. The last resort is to very carefully run a iron around the edge. Be warned though: done correctly this can reseal the mat, done badly you could finish your mat off for good..

For further clarification on any of these techniques or for a replacement repair kit or some seam sealant please do not hesitate to get in touch.

Can I order some spare parts for my product?

We do have spare parts for certain products. Please contact support and include a photo of the part you require. From time to time specific components do change so this helps us match up the parts - especially with buckles. When we receive your email we will check to see if we have the part you need and let you know the cost before setting up an order.

How do I fix a hole in my Gourdon?

You will need a Stormsure patch.

1. Make sure that the surface of the Gourdon is clean and dry.

2. Lay the injured Gourdon on a flat surface and peel the backing off the Stormsure patch.

3. Place the patch on top of the rip and allow to dry.

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