Developing great outdoor equipment and direct sales
We are committed to developing honest, great value, well thought through outdoor equipment. By selling high quality equipment at affordable costs and backing it up with a quality service we aim to combine the best attributes of both a retailer and specialist outdoor brand. We are not control freaks by any means but our pioneering approach does make us somewhat unique in this industry. Here are 6 great reasons to buy from Alpkit.
We know what we are doing. Our team has lived and played in the outdoors since they were knee high to a grasshopper and have designed everything from gloves to technical jackets to bikes to sleeping bags to mountain tents.
Call, email or contact us through social media and you will talk direct to us at our factory. No automated email or phone answering service. Order before 2pm and your order will be despatched the same day. If we find that we do not have your item on stock we will contact you and apologise.
If one of our products does not meet your expectations upon delivery or, if during it’s lifetime does not live up to the demands placed upon it, please return it to us for repair, replacement or refund. If the problem is our fault then we will do this to your satisfaction if it’s your fault then we will help out the best we can.
In 2004 we thought wouldn't it be great if the price you saw was always the price you paid. So free shipping to all UK addresses comes as standard - no minimum spend.
No hassle 123 day returns, swapsies or change of mind
Buy with confidence and if you are not happy, change your mind or want a swap for any reason then return it and we will exchange or refund no question. Just return the kit in its original condition. If there is nothing wrong with the product then we do ask that you pay the return postage. Please note we do not accept returns on some climbing products.
No wholesale or retail markups
We design, source and manufacture our own products and sell to you from our factory on the edge of the Peak District, UK. We are vertically integrated so cut out the wholesale, marketing, trade shows, high street costs incurred by other brands. So you only pay for the kit you want not the mark-ups you don't. We make, you buy .... nice and simple.