Product support
By serving up your product information online we can keep it up to date and give the trees a break in the process. Here are some resources to keep your Alpkit products up and running in optimum order for as long as possible.
Knowledge Base
Our expanding knowledge base of Stickies includes useful product information, maintenance help along with hints and tips all neatly categorised by product type.
Product guides
Living with your Alpkit goodies and looking after them.
- Cleaning down sleeping bags
- How to use trekking poles
- Sleeping bag buyers guide
- Choosing a sleeping mat
- Choosing a 4 season tent
Product Support
Some frequently asked questions and help topics to keep your Alpkit goodies in tip top order.
- Customer Service Top Tips - Tarps
- Testing the Gamma battery Compartment
- Delta Outer Only Pitching Instructions
- Delta Pitching Instructions
- How do I use a heat patch?
- Fixing a Gamma in the field
- Gamma Battery Lid Replacement
- Goose Down Information
- Heksa Tent Pitching Instructions
- Zhota Tent Pitching Instructions
- Kangri Tent Pitching Instructions
- Preventing condensation
- Tent Care Instructions
- Recycle your old electricals (WEEE)
- Cleaning Down Equipment
- Cleaning Down Sleeping Bags
- SLEEP
- You Warm the Bag
- Servicing your trekking poles
- Gamma battery diagram
- Left or right zip
- How to use trekking poles
- Sleeping Bag Sizing
- How to roll up a dry bag
- Lithium batteries
- Which dry bag for my sleeping bag?
- How breathable is the Hunka bivi bag?
- How do I stuff my Hunka?
- Which sleeping bag is suitable for my Kilimanjaro trip?
- Can I change my trekking pole tip?
- My Airic has developed a bubble
- Checking for leaks
- CarbonLite field repairs
- Will my boulder mat fit in my car?
- Why hasn’t my self-inflating mat inflated?
- Why do I have 3 stuff bags?
- How should I store my Airic?
- How do I land on my crash pad?
- Down is escaping, is this normal?
- Fitting a hydration bladder to Gourdon
- Can I fold my Airic in half before rolling it?
- Fixing holes in your Gourdon
- How can I adjust my wrist loops?
- Can I change my baskets?
- Zipping together long and short sleeping bags
Go nice places, do good things
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Alpkit™ designs and sells equipment for enthusiasts of alpine activities including climbing, mountaineering and trekking.
We sell with the minimum of fuss, directly to you so our gear is competitively priced. 
