Support Centre

Welcome to the Alpkit support centre. Here you can find answers to your questions about shopping online, using our products or selecting products that are suitable for your outdoor activities. If you cannot find the answers you are looking for then please do ask us a question.

Product Stock Notification Lists

CLICK HERE if you are waiting for an out of stock product or sign up to our newsletter.

Ask us a question

..and squeeze the most out of your Alpkit Experience. We will reply to all emails. If you do not receive a reply by the next working day assume your email has been lost in space and drop us another mail or give us a call.




Product Support - have we missed something in the blurb
Order Problems & Website Support - if you have an order number please include it.


support@alpkit.com

Tel: 01773 417007

Alpkit Global HQ
Units 12 - 14 Oak House
Moorgreen Industrial Park
Engine Lane
Newthorpe
Nottingham
NG16 3QU

Monday - Friday, 9am - 5.30pm

Product warranty

If your Alpkit product goes wrong or you not happy with it and it is our fault then we will sort the problem out, if it went wrong and it was your fault then we help you get it repaired in the most appropriate way and cost. Sending us an email, or giving us a ring will help ensure that you are without your product for the shortest possible time.

Product guides

Living with your Alpkit goodies and looking after them.

Product Support

Some frequently asked questions and help topics to keep your Alpkit goodies in tip top order.

New: Support Videos

Product Spotlight Articles

Shop Support

All about shopping at Alpkit.

International Support

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Alpkit support