Please use this section to leave feedback about your Alpkit products. If you are looking for specific product or sales information you are likely to get a faster response by contacting us directly through the support section.
Comments
First time i’ve bought from Alpkit and it wont be my last.
Ordered Phud and Woomf on tuesday @ 12:45pm goods came on wednesday @ 12:00pm, with a personalised note thanking me for my order.
The pads look to be built well and feel comfortable to land on(well a least when jumping off the sofa),will test them properly at the weekend.
Many thanks for a 10/10 service
I just received my Phud in Ibiza a moment ago and everything went really fast: order, delivery, etc… I’ll try it this afternoon after work but real test will be in Albarracin! Thanks Izzy!
Hi and thanks!
Just got my Phud really quick delivery and fantastic service. Website is beautifully created and fun to read, personalised service is lovely.
Phud is currently covered in my colleagues as I had it delivered to work, it’s well made and comfy to be thrown across the room on so looking forward to taking it out to the rocks. Many thanks Alpkit!
The Phud is the first thing I’ve bought from Alpkit, but know I will be using them again already. It arrived this morning and I must say the standard of service was amazing; for postage to be covered in the price AND the mat only cost £80 is brilliant, the delivery was next day, as was stated, and the mat came as well packaged as it needed to be with a personalised ‘thank you’ note.
I’ve already taken the mat out for a quick session. It does seem quite stiff compared to mats I’ve used in the past but it’s comfy to fall on. The outer material seems like it’ll be very hard wearing and buckles and straps all seem well attached. The alpkit.com branding isn’t too in your face and the appearance of the mat is generally fine, nothing to garish (I got mine in green and black).
One thing I would say that has already been mentioned here is that the carrying straps do require you to have huge hands! I can just about manage, but for anyone with smaller hands you’ll struggle. Not a massive problem for me though as I’d rather sling it on my back.
Overall 9/10
Thanks Alpkit.
I’m very pleased with my new mat. After a couple of friends (and a lot of strangers on the internet) recommended this company I placed my order for the Phud and was very happy when it came with free next day delivery. Great product, fast and easy transaction and will certainly be dealing with Alpkit again.
Just received my new Phud, laying on it now, writing this feedback. It took it a week to travel from UK to Barceona, a very reasonable time. The mat feels good and solid, and landing on it from the sofa feels secure )) Well, as everyone here sais, good service and good mat for a very good price (even with FedEx shipping costs it is still way cheaper than any similar mat you can buy in Spain). So, thanks Alpkit and thanks Izzy ))
My first mouldering mat from the combo deal so I got the Woomf too. :D Delivery very fast, barely 24 hours after order sent to distributor. Jumped up and down on it, foam seems good, can’t wait to take some falls on it. Thanks Alpkit, have recommended you to my fellow boulderers.
Brilliant, thanks Alpkit. All the personal touches you add whether it’s personalised e mails or Alpkit printed on the buckles, it all makes the experience so much better.
The Phud is excellent and feels rugged. I’ve been jumping of my sofa to give it its first test. Hopefully i’ll get to Portland at the weekend to play.
Delivery included in the price makes the Phud really great value.
I like how you wrote on your site the ethical considerations you make when making kit.
There is so much I like. I’ve already recommended you to my friends and will continue to do so.
Thank you.
Took my new Phud out for my first outdoor bouldering this weekend and I’m very pleased with it. Only took a few falls, but felt reasurringly sturdy. Bring onthe V12s!
Also gotta say a quick word about the customer service and delivery time - both outstanding. Will be buying from Alpkit again and recommending to friends!
I’ve now got two of these mats, and they are both of amazing quality. the first one i have had for little over a year now and it is still an amazing bouldering mat as far as i am concerned. Although the carry straps are just starting to come off, i’m fairly certain from the way the mat is put together that i will be able to fix this myself without too much hastle!
Amazing quality of stuff for a really good price, can’t get much better than that!