Please use this section to leave feedback about your Alpkit products. If you are looking for specific product or sales information you are likely to get a faster response by contacting us directly through the support section.
Comments
Fantastic lighting for the price, super quick delivery too!! Walking 100 miles round-the-clock this weekend, these will take me through the night. One head-torch, one velcro’d to rucksack shoulder strap with rechargeable AA 4-pack (great mod, do at your own risk, don’t use 4 alkalines etc. etc.
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I do push in on the cover as I rotate it closed _or_ open. Cause a crack and it could propagate to an apparently spontaneous failure later. For me the spring force is good as I’ve never had intermittent contact or flickering lights!
No worries for me about reliability - this order takes me into double figures over 5 years and they’re all well used (and abused!) by family and friends.
Very good torch (I have two of them) but my recent experience has been the same as some of the other reviewers. The lug on the battery housing has broken off. That happened whilst it was being stored in a drawer. Was fine when I left it there but wouldn’t work when I got it out a couple of weeks ago. On an examination I found the lug had snapped off. Seems that the tension from the battery springs was too much. Shame as it has hardly been used and was only bought last year. The other one is ok - so far.
I brought this head torch just under a year ago, I was very please with it. The brightness was brilliant, and the adjustment of the actual head was great. However I met my first problem, and I read some have had the same problem: the battery compartment. Part of the plastic has snapped off when I went to put new battery, so now unless I hold the battery compartment, it doesn’t work. A little disappointing when its such a lovely head torch and at such a great price
The Gamma is amazing enough said.
I work as a outdoor education instructor in Scotland, mainly based in Argyll and Lochaber. I’ve had my Gamma now for three years.
It’s never failed me. Its light enough that it now lives permanently in a little 3L exped dry bag (which the Gamma has outlived) that comes with me on every single everywhere I go, wither its D of E expeditions on the hill or the water, or just day to day sessions.
I’ve used it for everything from basic night nav, to paddling at night down grade 2 and even supporting the local MRT and I’ve never felt that I need anything brighter.
The only grip I have is that the main beam only has the two brightness settings. If it had one that was just a bight duller, the small LED doesn’t have a wide enough field some times.
But all in all amazing.
Hi guys,
it is not our style to remove feedback that helps improve our products as long as it is clean and doesn’t get personal. There are a lot of Gammas now in active service, the number we sold this winter has at least doubled. Happily the percentage failure rate is remarkably low, and although we use an off the shelf moulding we do believe it to be suitable for purpose and great value. Could it be better? of course and we wouldn’t have set up Alpkit if we just wanted to sell other peoples stuff without our twist. We would love to develop the torch from scratch with our own moulding. Would it offer the same ‘value’? well that depends what the criteria are. Our tents surprised a lot of people, hitting the top end of the market (still very favourably priced compared to like for like models), but I think the majority of our customer base at that time were expecting something a bit more cheap and cheerful. You can bet we are constantly trying to balance price, quality and performance to give a product that our customers can truly value. Hopefully the evolution of our product line backs this up. Keep the feedback flowing, keep telling us what you are using your kit for, and little by little the equipment we make will meet all our expectations.
Re Gama Head torch you if you read the reviews you will see a number of people have experienced faulty battery covers,I have had three break on me. The first was when I was replacing batteries and didin’t get it matched just right, no excuse for it breaking though. The other two have broke in transit although protected by clothing.As I have mentioned they can be made useable with a thin nylon cable tie. It has not put me buying them, as even with this fault they are still best on the market.
Check out Mr Sweary over there who is so sad he resorts to abuse when contradicted on a review page.
You claimed that the battery compartment just failed on it’s own with the head torch just sitting there unused. I am putting forward the opinion that that is simply not the case and that cack handedness was to blame. You may also note I have had my example in use non stop for 3 months on a daily basis and it has been abused with out breaking so in actual man hours I have done the real test. Stop reading books about Bear Grylls and start speaking english - “mission critical” indeed you big timing self important Walter Mitty buffoon.
If you don’t want to be accused of being a paid social media product promoter than don’t write like one, dont use stupid americanisms pulled from naff advertising campaigns that allude to connections with the military.
Good Torch - Self promoting idiot trying to sound important by using buzz words.
End Of.
Matt, you tool, I’m not an American. Full of arrogant assumptions and yet you know nothing about me. I live just to the North of you in Cheshire as it happens and I happen to be a big fan of Alpkit and have bought a fair amount of kit from them as their records will show. I’ve also left plenty of positive reviews. That is why I feel I should let them know when something can harm their good reputation. As others have said the battery case is a weak point.
You’ve had the thing 3 months. Give it a few more and lets see how cocky you are. As for your “Alpkit should delete negative comments”. Wow what a marketing genius you are. Yeah let’s have some confirmation bias and only hear about nice fluffy and flattering comments. Let’s have no constructive feedback! That way we can never improve products.
Great torch, weak battery case, end of.
I have used mine in temperatures well below zero for last 3 months and it and the battery compartment have not failed after daily use, this also meant being transported in a courier bag knocking around loose with other kit. If anything makes flimsy plastic fracture it wil be cold weather and it hasn’t. As I said, make sure you close the battery comapartment properly and dont force it and no problems will present them self, it’s a perfectly good product. I am guesseing that Mr Fox is an American and is slagging the product off for a competitior or is paid to do product placement on line by them, you have to be a proper goon to use the word “mission critical”. I would just delete the post if I were alpkit as he will just keep adding negative reviews. I have properly tested this head torch in the real world and it’s fine if you follow the instructions.
I read on the product description page that the Gamma doesn’t work with Lithium batteries. I have some Nickel-Cadmium rechargeable batteries, but it doesn’t seem to work with them either. Is that correct?
Does the Gamma work with any type of rechargeable battery? If not, it’s a pity.