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Comments
Thanks so much to all involved in getting the Filo out to me in time for hubby’s Xmas. He is absolutely delighted with his urban grey down jacket. You kept me up to date with what was happening re being out of stock etc. Your customer service is excellent. May Alpkit continue to prosper in the future, you deserve it.
VERY DISAPPOINTED WITH QUALITY. Holes in both pockets - please contact me to arrange replacement or refund. Thanks, Jill
Brilliant service from Alpkit. Ordered Sunday night - arrived Wednesday (3 days later on the week before christmas) amazing!
I got ladies small.
Delighted with Jacket, the arms are a little on the short side. Perhaps I should have choosen male extra small. Maybe be I just have freakishly long arms! Great product. Don’t miss the fleecy neck lining.
Thank you so much for the way you have handled the (understandable) demand for the Filo jacket. Out of stock when i wanted to buy, i registered to be informed when new stock would be in, and you efficiently kept me updated, and i was then able to buy one when your stock came in. Like many other reviews i have just read, i’m astounded (but VERY pleased) to say it has arrived already, and i can’t express enough how pleased i am with both the product and the service. Thank you very much
My jacket was well worth the wait. Fantastic value for money- 1st time I’ve been warm in weeks!
I would agree that the neck would benefit from the same lining as the pockets which are really cosey - no gloves today as the pockets are lovely! The neck is a bit big for me - could do with a draw- string as a bit drafty but fine with the hood up or a buff. Only other wish would be some velcro on the sleeves to stop the draft up your arm.
Having said all that, I LOVE my new jacket and would recommend to anyone. Fabulous bright red - very cheery in this weather!
As always, fabulous service from Alpkit!
Thanks!
Hi, just bought myself a filo down jacket in the chile colour.
Just wanted to say how pleased I am with your service and the product. I wasn’t expecting to recieve it before xmas but had it just 4 days after ordering it. I was kept up to date with everything and love the coat now that I have got it. Would definately recommend you and your products to people.
Bought a Filo for my daughter as a Xmas present. In the view of the awful weather in Scotland I was worried about not getting it in time for Xmas and was mightly impressed that you guys got it to my door on the Tuesday after ordering it last thing on Sunday evening. It hasn’t been tested in anger yet, but it looks amazing and feels amazing! I want one for myself now!
hi, just recieved my filo , three days after delivery,fantastic product and remarkable service. already tried it around the cliff tops in a biting wind, warm as toast! have a great xmas and a happy new year.
First down Jacket and now a convert.
Came yesterday and its so warm and comfortable
I can only agree with all other comments on product and service.
Many Thanks
Hi I have had my filo jacket for about 3 months, and love it. Does any body else seem to loss a lot of feathers from the coat?
Best wishes to you all for 2011